Terms of services

Welcome to Metalli. By using this website and placing an order, you agree to the following terms.

1. General
This website is operated by [Your Company Name], trading as Metalli. Throughout the site, the terms “we”, “us” and “our” refer to Metalli.

2. Products
All products are described as accurately as possible. Colours and finishes may vary slightly from images shown. Custom products are made to order and may not be identical to previews.

3. Prices and Payments
All prices are listed in GBP and include VAT where applicable. Payment must be made in full at checkout. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.

4. Order Acceptance
Your order is confirmed once you receive an email confirmation from us. We reserve the right to cancel any order for reasons including stock availability, payment failure, or suspected fraud.

5. Delivery
Orders are shipped according to our Shipping Policy. Estimated delivery times are provided as guidance only and are not guaranteed.

6. Returns
Returns are handled in accordance with our Returns & Refunds Policy. Custom or personalised products cannot be returned unless defective or damaged.

7. Intellectual Property
All designs, images, text, and logos on this site are the property of Metalli. They may not be copied or reproduced without permission.

8. Limitation of Liability
We are not liable for indirect or consequential losses. Our liability is limited to the value of the order you placed.

9. Governing Law
These terms are governed by the laws of England and Wales.